Tickets
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Tickets
Carer Ticket
Disabled customers who require someone to support them to come to the cinema can book a free carer ticket for their carer to accompany them. Carer tickets are for those accompanying a disabled customer, and can be booked (in person) alongside the purchase of Access Ticket for Filmhouse screenings (or the relevant alternative ticket type when an Access Ticket is not available).
Carer tickets are currently available in person at Box Office or over the phone. We are working on a solution to allow Access Account holders to be able to book Carer Tickets online.
Customers can also display their Cinema Exhibitors’ Association (CEA) Card at the Box Office to receive their free Carer ticket. Supported by most major cinemas, the card enables individuals who require assistance due to a disability to access entertainment more affordably.
Senior Ticket (65+)
Customers aged 65 and over can receive a discounted ticket for most screenings at Filmhouse (some exclusions apply).
You may be asked to show proof of age when collecting tickets or entering the screen. This can include any photo ID or official document showing your date of birth. Senior Tickets are available online, over the phone and in person at Box Office.
Student Ticket
Students can receive a discounted ticket for most screenings at Filmhouse (some exclusions apply). You may be asked to show a valid student ID when collecting tickets or entering the screen. Student Tickets are available online, over the phone and in person at Box Office.
If you are under 26 you can become a Young Filmhouse member for free, giving you access to £7 tickets for all standard Filmhouse screenings, and 10% off in our Bar Cafe along with other perks. We also have a Student membership available for £30 a year, which includes £3 discount on all full-price tickets, free tickets every year and more. Find out more about our memberships here.
Unwaged/Low Income Ticket
Unwaged/Low Income Tickets are intended for those who are unemployed, on a low income, or are otherwise in need of financial support to access the Filmhouse programme. Tickets are limited to one per person per screening, with a set number available as part of our weekly programme.
Unwaged/Low Income Tickets allow you to attend any standard film screening at Filmhouse for £3 per ticket, with discounts also available on other selected event screenings. Unwaged/Low Income tickets are currently available to book in person at our Box Office or over the phone, and we are working on making these available online.
This ticket is available if you receive any of the following benefits:
- Universal Credit
- New Style Jobseeker’s Allowance (JSA) or legacy JSA
- Adult Disability Payment
- New Style Employment and Support Allowance (ESA) or legacy ESA
- Working Tax Credit (legacy claims)
- Pension Credit
- Application Registration Card
- Relevant photographic ID issued during registration
We understand that it some may find it uncomfortable to request access to this offer. We have tried to make our guidelines as clear and helpful as possible so that you can assess whether you are eligible for these tickets. If you are unemployed or are in receipt of low pay and do not meet the criteria above, or have any questions or suggestions about our Unwaged/Low Income Tickets, please get in touch with us on info@filmhouse.org.uk or speak with a member of our team.
Group Discount
Groups of 10 or more receive 10% off standard screening tickets. The discount is applied automatically when booking 10+ tickets in the same transaction online, over the phone, or in person at Box Office.
If you are a teacher looking to book an educational visit to Filmhouse for your class, please see our Learning page for more information.
If you need help arranging a group visit, our Box Office team will be happy to assist.
Babes in Arms Policy
Babies under 18 months are allowed into U, PG and 12A screenings that start before 5pm. However, please note that standard screenings are not designed for babies. Sound levels may be loud and lighting will be at normal cinema levels.
If a baby causes disruption to other audience members, our team may ask you to step out of the screening. This is to ensure a comfortable experience for everyone.
For a more suitable and relaxed environment, we strongly recommend our Baby & Carer screenings, which take place every Monday at 10:30. These screenings are specifically designed for parents and carers with babies, with:
- Lower sound levels
- Softer lighting
- A relaxed atmosphere where noise and movement are expected
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